I employ a comprehensive toolkit of research methods to uncover user insights and validate design decisions.
In-depth conversations with users to understand motivations, pain points, and mental models
Large-scale questionnaires to validate hypotheses and gather statistical insights
Observing users completing tasks to identify usability issues and design improvements
Analyzing user behavior data to identify patterns, trends, and opportunities
Understanding how users organize and categorize information for better IA
Systematic evaluation of digital products against accessibility standards (WCAG)
Expert review against established UX principles to identify usability issues
Visualizing user experiences across touchpoints to identify pain points and opportunities
A comprehensive collection of tools and software I use for conducting user research, analyzing data, and delivering actionable insights. With 15+ years of experience, I've developed expertise across 35+ specialized research tools.
Research Tools
Years Experience
Expert Level
Advanced Level
I'm always interested in discussing new research opportunities, collaboration, and how user research can drive your product strategy.
Email: [email protected] | Phone: +44 7503663334